Website privacy and terms
Flock Folk makes and sells hand-spun yarn and knitwear, made by hand in small batches from 100% British wool. This website introduces our work and links to Etsy, where listings, checkout, and order tools are provided.
This website
This site introduces Flock Folk's hand-spun yarn and knitwear, made by hand in small batches from 100% British wool, and provides a way to get in touch. It is not an online checkout.
Etsy
Etsy hosts the Flock Folk shop and provides its listings, checkout, payment, order messages, and order history when you choose to buy from us.
Contact
Email Flock Folk with questions about our yarn, knitwear, or British wool. For an existing order, cancellation, return, or refund request, use Etsy's order tools.
Privacy
If you email Flock Folk, we receive your email address and anything you choose to include. We use that information to answer your enquiry and help with your order.
Hosting and cookies
Cloudflare hosts this website and may process technical request data needed to deliver and secure it. Flock Folk does not use advertising trackers, analytics cookies, newsletter forms, or customer accounts on this website. This notice describes the website as it operates now.
Purchases through Etsy
When you leave this website for Etsy, Etsy's terms, privacy information, and cookies apply. Read Etsy's Terms of Use and Privacy Policy for Etsy's own terms. The Flock Folk Etsy listing and shop policies contain the current information for the piece you choose, including price, delivery, and returns.
Your information rights
You may ask what personal information Flock Folk holds about you and request correction or deletion where the law allows. Email hi@flockfolk.co.uk. You can also complain to the UK Information Commissioner’s Office. Questions about Etsy account or order data should be directed to Etsy.
Website terms
Website content is general information and may change. Details of our yarn and knitwear, availability, prices, dispatch estimates, and purchase terms are confirmed in the Etsy listing and shop policies before you order. Nothing on this site limits rights that cannot legally be excluded.